Privacy Policy
Last updated: May 10, 2026
1.Introduction
DetailPro Mobile Detailing ("DetailPro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile auto detailing services in Burlington County, New Jersey.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
This policy applies to all information collected through our website (autooptik.com), our online booking system, text message communications, email communications, and any related services.
2.Information We Collect
We collect information in the following ways:
Information You Provide Directly
Booking details: Name, phone number, email address, service address, preferred date/time, vehicle make/model/year, and selected package
Communication data: Any information you share when contacting us via text, email, phone, or contact forms
Payment information: Payment method details are processed through third-party payment processors and are not stored on our servers
Information Collected Automatically
Device information: Browser type, operating system, device type, screen resolution
Usage data: Pages visited, time spent on pages, click patterns, referring URLs
Location data: Approximate location based on IP address (city/region level only, not precise GPS)
Information from Cookies & Similar Tech
We use cookies, web beacons, and similar technologies to collect information about your browsing activity. See the "Cookies & Tracking" section below for details.
3.How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To process your booking, perform detailing services, communicate about your appointment, and provide customer support
Communication: To send booking confirmations, reminders, service updates, and respond to your inquiries
Marketing: With your consent, to send promotional messages, special offers, and seasonal deals via text or email
Improvement: To analyze website usage, improve our services, and enhance your experience
Legal Compliance: To comply with applicable laws, regulations, and legal processes
We do not sell your personal information to third parties.
4.Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
Service Providers: We share information with trusted third-party services that help us operate our business (e.g., payment processing, booking management, email/text delivery). These providers are contractually obligated to protect your data and use it only as instructed by us.
Legal Requirements: We may disclose information if required by law, court order, subpoena, or governmental regulation.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent: We may share information with third parties when you have given us explicit consent to do so.
5.Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to provide and improve our services.
6.Photos & Media
During our services, we may take before-and-after photographs of your vehicle for the following purposes:
Quality assurance and internal records
Portfolio and gallery display on our website or social media
Marketing and promotional materials
Your license plates and personal belongings will never be shown in any published photos. We take care to crop or blur identifying details. If you do not want your vehicle photographed at all, simply let us know before your appointment — no questions asked.
7.Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
SSL/TLS encryption for all data transmitted through our website
Secure, password-protected access to customer records
Limited access to personal information — only authorized team members can view customer data
Use of reputable, secure third-party services for payment processing and data storage
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
8.Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. These include:
Google Maps / Google Analytics — for website analytics and possible map functionality
Payment Processors — for secure payment handling (e.g., Square, Stripe)
Social Media Platforms — for social sharing features and embedded content
Scheduling / Booking Software — for appointment management
We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies. Our integration with these services does not transfer ownership of your data.
9.Your Rights
Depending on your location, you may have certain rights regarding your personal information. While we primarily operate under New Jersey law, we honor the following rights for all customers:
- Right to Access
You can request a copy of the personal information we hold about you.
- Right to Correct
You can request that we correct any inaccurate or incomplete personal information.
- Right to Delete
You can request that we delete your personal information, subject to certain legal exceptions (e.g., records we are required to keep for tax or legal purposes).
- Right to Opt Out of Marketing
You can opt out of promotional text messages by replying "STOP" at any time, or unsubscribe from marketing emails using the link in each message.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within 30 days.
10.Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete that information.
11.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be posted on this page with an updated "Last updated" date.
We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
12.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 business days.